RELATIONSHIP WITH THE CLIENT
Iclgrupo is renowned for the quality of their services. A través de un trato personalizadocon el que queremos generar la confianza necesaria para garantizar una relación a largo plazo con clientes y empleados. Through treatment personalizadocon we want to generate the confidence needed to ensure long-term relationship with customers and employees.
OUR CONTRIBUTION
Value added services includes:
•Allow our customer to focus on their core business.
•that our collaboration will involve an increase in the effectiveness and efficiency of its processes.
•Be able to optimize their own resources.
For this we designed our services individually for each of our customers, transparency remains our primary objective.
In short, we are a professional farm management and fully geared to customer satisfaction.
We reduce your monthly through efficient management of spending, a comprehensive control of budgets and suppliers, control of work and seeking grants and funding sources.
Continually serve their needs, queries and incidents. Tenemos un servicio, único en el sector, de atención telefónica 24 horas, los 365 días del año, para que pueda comunicarse con nosotros y podamos responder rápidamente a las urgencias. We have a service unique in the industry, call 24 hours, 365 days a year, so you can communicate with us and we can respond quickly to emergencies.
We continuously improve the quality of services received by your community, controlling the work of providers, ensuring compliance on time and on budget and assessing the level of ownership satisfaction.
We provide you with clear, simple and current economic state of their community and the functioning of their services. Además, nuestros propietarios pueden consultar la información de su comunidad vía web en nuestra oficina virtual. In addition, our owners can view the information from the community via the Web at our virtual office.
We improve the quality of life for owners by offering value added services for its day to day. Por ello, complementamos el servicio de administración de fincas con otros servicios de utilidad, prestados por expertos. Therefore, we augment the farm management service to other utility services, provided by experts.
Your manager secretary also have custody of their documentation and start building all the paperwork and court proceedings against the delinquent owners, while objectively mediate in disputes neighborhood for better coexistence.
